Customer Experience - RoRotel

Improving customer experiences in a mobile world

Ensure your remote workforce are always ready to deliver high-quality customer service on mobile phones.

Buy Now

The best experiences I've had in Pioneer

It is a long established fact that a reader will be distracted by the readable.

pioneer
Call Queues

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum...

pioneer
Call Queues

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum...

pioneer
Auto-attendaants

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum...

pioneer

Improving customer experiences in a mobile world.

Ensure your remote workforce are always ready to deliver high-quality customer service on mobile phones.

pioneer

Improve customer satisfaction and business outcomes on mobile phone calls

The key to good customer and business outcomes are: timely access to critical information, consistent behavior, messaging and unified processes. Rostel brings all this and more to mobile phone calls so mobile employees have meaningful conversations that ensure important details are never missed.

pioneer
pioneer

Bring mobile capability to your customer experience

New digital technologies and growing customer expectations in the service space are driving the need for greater digital capabilities and a more seamless digital experience across all channels, including mobile phone calls.

pioneer

A multichannel customer service strategy with mobile

In our post Covid-19 world, some customer service channels will have greater importance than others. Phone calls on mobile are the key to unlocking true flexibility for your remote based team. Pairing your mobile channel with the functionality, security and performance you would expect from a desk-based system or contact-center, is Rostel’s core value.

pioneer
pioneer

Voice artificial intelligence and call recording

Quickly capture, transcribe and share call notes to yourself, colleagues or customers. Store those notes securely in the cloud or through integrations with your existing business technology solutions. Improve customer satisfaction when requests made over the phone are actioned quickly, accurately and seamlessly across the entire organisation.

pioneer

Guided conversations keep everyone on track

Excellence in customer outcomes is all about having informed consistent conversations and following up on promises. To achieve this, companies have had to rely largely on good people having a good day.

Rostel’s guided conversations ensure that the right questions are being asked and the right information is being given so good outcomes are assured.

pioneer
pioneer

Call disposition ensures promises are kept

No one enjoys writing up call notes and follow up, and this is made especially hard for mobile workers who are often on the move.

Rostel captures and transcribes key notes and follow up during the actual call, so documenting important information and tasks is easy when the call ends.

Integrate to Salesforce, Dynamics, Hubspot Verint, Nice, and other systems to completely automate the customer experience journey.

One platform does it all

pioneer
Go Mobile

Use mobile,tablet and desktop apps so you can keep working whether you’re at the office, at home or on the road. But to customers, it looks like you’re sitting at your desk.

pioneer
Go Mobile

Use mobile,tablet and desktop apps so you can keep working whether you’re at the office, at home or on the road. But to customers, it looks like you’re sitting at your desk.

pioneer
Grows with you

Wherever your business takes you, we’ll be right there with you. Add lines, extensions and features whenever you need. Rostel scales with your business.

pioneer
High call quality

Rostel provides reliable and high-quality voice service over the internet. Combine our business telephone and broadband solution to experience high-definition voice quality on your phone.

Frequently Asked Questions

What is VOIP?

Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod. Brunch 3 wolf moon tempor, sunt aliqua put a bird on it squid single-origin coffee nulla assumenda shoreditch et. Nihil anim keffiyeh helvetica, craft beer labore wes anderson cred nesciunt sapiente ea proident. Ad vegan excepteur butcher vice lomo. Leggings occaecat craft beer farm-to-table, raw denim aesthetic synth nesciunt you probably haven't heard of them accusamus labore sustainable VHS.

How does VOIP work?

Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod. Brunch 3 wolf moon tempor, sunt aliqua put a bird on it squid single-origin coffee nulla assumenda shoreditch et. Nihil anim keffiyeh helvetica, craft beer labore wes anderson cred nesciunt sapiente ea proident. Ad vegan excepteur butcher vice lomo. Leggings occaecat craft beer farm-to-table, raw denim aesthetic synth nesciunt you probably haven't heard of them accusamus labore sustainable VHS.

What does Rostel do?

Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod. Brunch 3 wolf moon tempor, sunt aliqua put a bird on it squid single-origin coffee nulla assumenda shoreditch et. Nihil anim keffiyeh helvetica, craft beer labore wes anderson cred nesciunt sapiente ea proident. Ad vegan excepteur butcher vice lomo. Leggings occaecat craft beer farm-to-table, raw denim aesthetic synth nesciunt you probably haven't heard of them accusamus labore sustainable VHS.

Who should use Rostel?

Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod. Brunch 3 wolf moon tempor, sunt aliqua put a bird on it squid single-origin coffee nulla assumenda shoreditch et. Nihil anim keffiyeh helvetica, craft beer labore wes anderson cred nesciunt sapiente ea proident. Ad vegan excepteur butcher vice lomo. Leggings occaecat craft beer farm-to-table, raw denim aesthetic synth nesciunt you probably haven't heard of them accusamus labore sustainable VHS.

How does pricing work?

Anim pariatur cliche reprehenderit, enim eiusmod high life accusamus terry richardson ad squid. 3 wolf moon officia aute, non cupidatat skateboard dolor brunch. Food truck quinoa nesciunt laborum eiusmod. Brunch 3 wolf moon tempor, sunt aliqua put a bird on it squid single-origin coffee nulla assumenda shoreditch et. Nihil anim keffiyeh helvetica, craft beer labore wes anderson cred nesciunt sapiente ea proident. Ad vegan excepteur butcher vice lomo. Leggings occaecat craft beer farm-to-table, raw denim aesthetic synth nesciunt you probably haven't heard of them accusamus labore sustainable VHS.

pioneer
pioneer
pioneer

Pioneer Lets You Work More Collaboratively And get More Done

Lorem Ipsum is simply dummy text of the printing and type setting industry.

Request Demo